![]() ![]() ![]() Second, internet quality has a significant effect on the efficiency of online meetings compared to in-person meetings within a team. Smaller teams consistently prefer online meetings, while large teams favour in-person meetings. First, the overall efficiency of online meetings compared to in-person meetings gradually declines with team size, regardless of the quality of the internet connection that the teams have access to. Figure 5 portrays three key points of WFH, in relation to internet quality and team size. This seems natural, but there is more to it than just a good signal. The level of home internet is another factor that influences online meeting efficiency (e.g. Home internet quality contributes to the meeting efficiency online We reweighted the sample of respondents to match the Labour Force Survey figures by age, gender, and education. Notes: Data are from a survey of 2,077 UK residents, that Prolific carried out in October 2021 on behalf of the University of Nottingham and Stanford University. The data is taken from the following question asked in the survey: How many hours have you invested in learning how to work from home effectively (e.g., learning how to use video-conferencing software) and creating a suitable space to work? And with respect to the money spent improving WFH efficiency, we ask the following question: How much money (in pounds) have you and your employer invested in equipment or infrastructure to help you work from home effectively – computers, internet connection, furniture, etc.?1 From Figure 4b, more educated respondents are likely to spend more hours in improving their WFH efficiency.įigure 4a Online meeting efficiency versus in-person, by education One factor perhaps explaining this is Figure 3b which shows the hours and money spent improving WFH efficiency, by education. Furthermore, respondents with GCSEs (aged 16 schooling) or lower are only 0.2% more efficient online versus in-person. While respondents with a doctorate are considerably more efficient online, by 9.4%, respondents with a master’s degree have a smaller boost, of 5.6%. In Figure 4a, we find that as education increases, online meeting efficiency increases compared to face-to-face meetings. Online meeting efficiency versus in-person does also displays a difference in efficiency by education. With so many participants there are also more frequent interruptions, with accidental unmuting, individuals turning on/off cameras, and distracting chat conversations.įigure 1 Online meeting efficiency compared to in-person, by team size (full main team) In large meetings online, each person is in a small zoom box so facial expressions can be hard to see, and participants generally have to mute so conversations can be stilted. In reverse for large meetings of 10+ people efficiency is better on average in person. These online meetings save on travel and can be easier for sharing documents, so that on average people find it more efficient to meet online rather than in person with small groups. From talking to employees and firms we hear that small two- to four-person online meetings do not typically require muting and each person is in a large Zoom box. We find that online meeting efficiency differs by team size, with a steady decrease in efficiency with increasing meeting size. Small teams are more efficient meeting onlineįigure 1 shows online meeting efficiency compared to in-person, by team size. 2021) of over 2,000 UK working adults, and draw a comparison between online meetings and in-person meetings. To answer how efficient is it to work from home, we use the October 2021 update of our survey (Taneja et al. In this column, we show that the efficiency of videocalls is more complex than first appears since it differs by demographic characteristics and by the level of technical support that is provided. 2020 Morikawa 2021), most employers have seen productivity from WFH rise overall (Davis et al. And in terms of productivity, although some employers saw lower productivity from remote working (Bartik et al. There is evidence that employees like WFH, making it challenging for them to return to the office (Bloom et al. Employees started to use their home spaces such as kitchens, bedrooms and offices to work remotely and comply with social distancing measures (Davis et al. The COVID-19 pandemic resulted in an immediate shift towards working from home (WFH) in early 2020. ![]()
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